Saving lives 24/7
East Anglian Air Ambulance (EAAA) is a charity providing life-saving critical care 24 hours-a-day, 365 days-a-year by air and road. From road traffic collisions to cardiac arrests to medical emergencies, our specialist doctors, critical care paramedics and pilots bring the advanced skills, equipment and medicine directly to you or your family, in the fastest time possible.
We are committed to delivering outstanding care, quality, and value to the community. We thrive on challenges, looking for innovative ways to grow and improve the service further through an open culture of continuous improvement, by scrutinising our actions, sharing knowledge, and learning from past events.
Our motivation comes from a determination and a passion to provide the best possible outcomes to our patients.
£4,250
COST OF A TASKING
6
PATIENTS TREATED
EACH DAY
39,000
TOTAL INCIDENTS ATTENDED
5,000
SQ. MILES COVERED
Latest incidents
From bases in Norwich and Cambridge, EAAA critical care crews are tasked to people in urgent need of out of hospital treatment and care, over and above what the ambulance service can provide. On average, the crews are tasked to eight medical emergencies and treat five patients each day.
Patient stories
Your support provides life-saving critical care to six seriously injured and unwell people every day across Bedfordshire, Cambridgeshire, Norfolk and Suffolk.
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The treatment and care we provide
EAAA’s expert doctors and critical care paramedics provide critical care, including blood transfusions, advanced pain relief, sedation and anaesthesia, and surgical interventions at the scene of medical emergencies.
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Our helicopters
East Anglian Air Ambulance operates two H145 helicopters: G-RESU, callsign Anglia One (Norwich), and G-HEMC, callsign Anglia Two (Cambridge). Get to know the EAAA helicopters that you help to keep in the air!
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Our critical care cars
Alongside the helicopters, East Anglian Air Ambulance operates critical care cars; Volvo XC90s, also known as call sign NMED87 and NMED85 in Norwich, and CMED89 and CMED88 in Cambridge.
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The kit we carry
The high-tech equipment carried by EAAA’s helicopters and critical care cars enables enhanced care at the incident scene – when the patient needs it most.
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How we’re tasked
What happens when a 999 call is made to the ambulance service and a Helicopter Medical Emergency Service (HEMS) crew is required?
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Responding to emergencies at night
We have been flying at night since May 2013. We were the first air ambulance in the country to attend Helicopter Emergency Medical Service (HEMS) incidents in the hours of darkness to unknown and unlit sites and began flying 24/7 from Norwich in June 2021.
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What happens at scene?
From the moment the EAAA crew are tasked, they are looking to ensure that patient safety, treatment and transportation to hospital is delivered in a timely manner.
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Hospitals and helipads
When attending a patient, the crew will choose the most appropriate destination hospital with the right specialism(s) for the patient’s onward care. We work closely and collaboratively with our regional hospitals.
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The communities we cover
EAAA covers over 5,000 square miles across the region 24/7 by air and road. Our core counties of operation are Bedfordshire, Cambridgeshire, Norfolk and Suffolk.
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Operational bases
EAAA has two operational bases. One at Norwich Airport with our Headquarters, Helimed House, and the other at Cambridge (Marshalls) Airport.
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The emergencies we attend
EAAA is tasked by air and road to some of the most seriously injured and critically unwell people in the region. We now treat, on average, five people across Bedfordshire, Cambridgeshire, Norfolk and Suffolk every single day.
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