Operations Coordinator

East Anglian Air Ambulance is a regional charity providing life-saving care across Bedfordshire, Cambridgeshire, Norfolk, Suffolk and beyond. With two state of the art helicopters and a fleet of rapid response vehicles our crew of critical care paramedics and specialist doctors bring their advanced skills, equipment and medicine to the scene of the incident in the fastest time possible.

Sam in store

About the role

Salary range: £30,367 – £34,705 per annum

Location: Helimed House, Norwich

Hours:  Full-time, 37.5 hours per week

Contract: Permanent contract ​

 

View full job description

The Operations Team Coordinator plays a key role in maintaining operational capability and effectiveness through day-to-day supervision of the Operations Team. The role will support the operations, clinical and aviation stakeholders in the delivery of their function and has a significant impact on the provision of high standards of patient care by the Clinical Teams.

You will coordinate all clinical duty rostering to ensure maximum operational cover, planning clinical staff supervision alongside the operational rota fulfilment and ensuring compliance with rota rules and fatigue management policies. You will also control and monitor on-call rotas, ensuring documents are produced for monthly payroll.

Using your experience of working within an operations environment, you will guide and suggest operational development and policy change to maximise the efficiency of the operations team. You will supervise and coordinate the stock maintenance of medical equipment, drugs and PPE at both EAAA bases ensuring robust and resilient supply chains are in place.

Flexibility is required within this role as the post holder will undertake regular on-call responsibilities, providing guidance regarding operations and estates issues outside of normal working hours.

Named in 2023 as one of the ‘Best Places to Work’ in The Sunday Times national awards, you will be joining a truly inspirational organisation. EAAA not only operates with total patient focus but provides a supportive working environment where everyone can develop and make a difference – Together We Save Lives.

For an informal discussion about the role please contact Gary Steward, Operations Manager, on 03450 669 999

Closing date: Monday 04 November (9am)
Interview date: Wednesday 13 November

No agencies please.

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