Our strategy to save lives

​Together with our supporters, we will reach the highest possible standards of excellence and pioneer advances in out-of-hospital critical care to measurably improve patient outcomes across East Anglia.

Our intent

crew walking away from yellow helicopter

1. Deliver outstanding 24/7 out-of-hospital critical care

With an outstanding team, cutting-edge tools and infrastructure, and through sustainable income, we will deliver the very best out-of-hospital critical care to our patients.

2. Support patients and families with their recovery journeys

Through advice, signposting and the opportunity to meet the crew, we will provide aftercare and support following an accident or incident which our crews attended to help aid recovery.

Patient Allan in the back of the EAAA helicopter with CCP Josh.

3. Educate, raise awareness and train the community in life-saving skills

We are committed to improving the likelihood of good patient outcomes before our crews arrive on scene through CPR and defibrillator training. We aim to train 20,000 people per year by 2027.

Person delivers chest compressions
Doctor holding erica balloon for ERICA trial

4. Evolve patient care through ground-breaking research

Using the latest evidence behind advanced out-of-hospital critical care, we aim to continually improve our service through the development of new treatments, equipment, and skills.

5. Collaborate and develop mutually beneficial partnerships

Only together can we develop and deliver this local life-saving service. Through partnership working with our aviation partners, East of England Ambulance Service Trust and other emergency services, neighbouring air ambulances and other charities, we will optimise out-of-hospital critical care in East Anglia.

helicopter landing near air ambulance

6. Guided by our values, enhance EAAA’s reputation through integrity, good governance and striving for excellence in all we do

Our reputation is the foundation upon which everything is built. Through integrity, good governance and excellence in all we do, we will give everyone the best possible chance of surviving and recovering from a life-threatening emergency in East Anglia.

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